Backoffice

Zidi SACCO / HQ Branch

AI Assistant

AI Workspace
Assistant setup pending

Describe what you want done in plain language. The assistant will help translate it into trackable operational work across members, lending, payments, finance, audit, and admin.

Describe the Work

Find members with missing KYC documents and create follow-up tasks for branch staff.
Prepare today’s EOD readiness checklist for HQ Branch.
Track all unreconciled M-Pesa deposits from yesterday and assign owners.
Show PAR risk for group loans and suggest collection priorities.

Suggested Work Plan

1
Clarify the operating goal
Ready

Identify affected module, branch, date range, risk level, and expected outcome.


2
Create tracked work items
Draft

Split the request into owner-ready tasks for operations, approvals, reports, or support.


3
Route to the right workspace
Draft

Link each task to KYC, teller, reconciliation, lending, reports, or audit workspaces.


4
Monitor progress
Pending API

Keep a single trail of pending, blocked, completed, and escalated actions.

Tracked Work

KYC cleanup queue
Owner: Branch Operations
In progress
M-Pesa reconciliation exceptions
Owner: Finance Ops
Blocked
Loan arrears follow-up plan
Owner: Credit Team
Draft

Assistant Notes

  • Future API should save each request as a work item with owner, status, due date, and source module.
  • Assistant actions should require staff confirmation before creating tasks, approvals, messages, or reports.
  • Every generated plan needs an audit trail, permission checks, and tenant/branch scope.